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Get Smarter with MyDealerLot’s Service Drive Concierge & RFID Smart Cars

ROSWELL, Ga.--(BUSINESS WIRE)--MyDealerLot announced today the addition of the Smart Center Buckhead to its roster of clients using Service Drive Concierge for automated welcoming and messaging in Fixed Operations.

Mercedes-Benz of Buckhead has been utilizing Service Drive Concierge (SDC) since the fall of 2008 with great success and has decided to expand the implementation to track the Smart Car brand. Mercedes-Benz of Buckhead is also planning on expanding the capability of the system through service bay and car wash completion tracking using SDC’s RFID technology.

“This technology has matured considerably and is capable of providing a number of key benefits from the automatic scanning of customer and loaner vehicles as they pull into the drive. We can use the data obtained from SDC for a variety of important analytics,” said Mercedes-Benz of Buckhead Parts & Service Manager Geoff Meeker.

Retail vehicle inventory is sold with the RFID tag already installed for future customer identification and messaging. Two fifty inch ceiling suspended plasma monitors provide automated personalized welcoming in conjunction with automated internal messaging of the customer’s arrival. Recently, the store presented the SDC implementation to their Dealer 20 group as the stores’ ‘best idea’.

“What really makes SDC valuable is how it touches so many groups within the dealership: customers, service advisors, cashiers, porters and even salespeople. Salespeople now know the instant their customer has pulled into the service drive allowing for a new touch point – which in our store has translated into additional vehicle sales,” said Geoff Meeker.

“For dealerships that put a premium on service excellence and creating new sales opportunities, SDC makes a great deal of sense – even in this tough economic climate. The system is priced very attractively and allows a dealership to be using our RFID solution in the service drive typically within thirty days,” said MyDealerLot Founder and President George Cresto.

About MyDealerLot

MyDealerLot provides innovative real time RFID / RTLS based inventory management solutions for automotive dealers, auctions, and yard management organizations. MyDealerLot’s RTLS (Real Time Location System) provides an ‘always-on’ instant physical vehicle inventory with real-time graphical location mapping. MyDealerLot also provides Service Drive Concierge for service drive management using RFID for automated customer welcoming, process tracking, and messaging.

Visit* www.mydealerlot.com or call 1-888-MDL-RFID (1-888-635-7343) for more information.

Editor's note: the link to that site was provided in an early edition. However, forensic analysis by an associate of NewsWireless reveals that there is a risk attached. Some anti-virus packages immediately detect a virus. We have disabled the link immediately.

The virus appears not to be on MyDealerLot's own site, but on a site linked. That site, which threw up several suspicious files trying to install themselves on our PC, was  /idealadvertising.org/ - please use caution if following that link.