News

Starbucks Internet arrives in the UK at last ... WiFi hot spots in London!

by Guy Kewney | posted on 25 February 2003


It's free! A free Internet service for the WiFi user has arrived in the UK, courtesy T-Mobile - which is making it available for a trial period.

Guy Kewney

The service is based on the Starbucks service which T-Mobile originally bought from HereUAre and is working already in London and three other locations.

Here's T-Mobile's full FAQ on where, who and how ...

What is HotSpot?

T-Mobile HotSpot is high-speed wireless internet access available in convenient public locations. If you have a wireless compatible (Wi-Fi 802.11b) lap or handheld, you can access the internet or your corporate intranet at any HotSpot location at speeds up to 1Mbps, which is significantly faster than dial-up.

What do I need to use HotSpot?

A lap or handheld with Wi-Fi 802.11b wireless capability. Some devices have this built-in. If not, you simply need a Wi-Fi 802.11b wireless networking card for your device, available from any major electronics retailer. Also, a standard internet-ready browser on any operating system. No additional software is required.

How do I use HotSpot?

Enter one of the T-Mobile HotSpot locations. Set the SSID (network identifier) on your device to 't-mobile' so the HotSpot system can recognise it. (some WLAN devices detect this automatically) The exact procedure is different for each device or networking card, so refer to its instructions.

Launch your internet browser.

You should then see a log-in screen which prompts you to log in or sign up for the service.

Once you are signed up and logged in you have fast wireless access to the internet.

Where can I use T-Mobile?

Anywhere displaying the T-Mobile HotSpot logo. It is a short-range system, available in specific UK locations, such as airports and selected Starbucks coffeehouses (You can't use it elsewhere). There are also hundreds of HotSpot locations in the US and Europe. Local roaming charges apply.

What can I access?

Any application you can access via the internet. This includes the web, web-based email (eg Yahoo and Hotmail) and perhaps your company network (see below).

Can I access my corporate network?

You can seamlessly access your corporate network, including your company email and calendar, provided your employer has set up your device with your company's VPN client software (virtual private network) and the necessary security measures.

How fast is T-Mobile HotSpot?

Each HotSpot location has a Broadband connection, providing speeds of up to 1 Mbps.

How much does it cost?

There are no call charges for your wireless connection and at launch the service is free to use in the UK.

How secure is the connection?

HotSpot is as secure as any other high-speed service, including DSL and cable. We recommend you use whatever additional security measures you have available, including virtual private networks, encryption and personal firewalls, to ensure complete peace of mind.

Can I connect using a Macintosh?

Yes. T-Mobile supports Macintosh users with AirPort cards. See the AirPort instructions to set it to select the T-Mobile network.

Can I connect using a Palm handheld?

No. T-Mobile HotSpot works with any handheld that supports the Wi-Fi 802.11b wireless technology and a standard internet-ready browser. However, Palm devices use a proprietary web browser which is not compatible.

Where can I get more help?

For technical support in using HotSpot, please call 08081 219 526

Full details: http://www.t-mobile.co.uk/Dispatcher?menuid=help_cq_wb.