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Sprint tells mobile customers to get lost: "You're not smart enough to own our phone."
by Guy J Kewney | posted on 10 July 2007
How many times do you call customer service numbers at your mobile carrier? Once a year? Apparently, the average for Sprint customers is once a month - and for 1,200 of them, it's around once a day.
It's too much for beleaguered Sprint staff, who have given the "high maintenance" customers their marching orders - according to Jacksonville news site, the company has made a brief announcement:
"Rather than continue to operate in a situation that was unsatisfactory for Sprint and our subscribers, we chose to terminate our relationship with those customers to allow them to pursue other options."
The network has apparently been generous, and waived the normal termination fee...
Full story at news4Jax in Jacksonville.
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